Job Description :

Department Overview :

Bharat Matrimony is Indias leading provider of online matchmaking services and is renowned as the most trusted matrimony portal. It comprises of a network of 15 regional portals like Hindi Matrimony, Bengali Matrimony, Tamil Matrimony, Telugu Matrimony and Marathi Matrimony to name a few.

Role Overview :

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features, service so as to derive maximum ROI for the client. The role also includes achieving targets for up gradation by ensuring regular service follow ups

Key Responsibilities :

Responsible for making outbound calls and regular follow up on leads assigned.

Selling Membership over the phone

Explaining the product features in detail and how to use the packages.

Understanding customer requirements and encouraging them to upgrade/renew the matrimony packages

Providing the right customer experience

Education and Experience :

12th Grade Pass or Fresh Graduate Or

1 year experience in Telesales / Telecalling / Telemarketing / Domestic BPO / Direct Sales / Customer Engagement process or domain

Time and Venue :

13th July - 22nd July, 9 AM onwards

No 94, RR tower 1, 1st floor TVK industrial estate, Guindy, Chennai.

Company Profile :

Matrimony.com Ltd is the largest and the most trusted matrimony brand in the world with employee strength of around 4000 associates in India and abroad. The service offering of the brand are in matchmaking and marriage related services through websites, mobile sites and mobile apps and is also complemented by 150+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 2.5 million active members availing these services.

The company is in its pre IPO stage and is expanding into a $ 54 billion marriage services market. Matrimony.com's current offerings in the marriage services business are Matrimony Directory, Matrimony Photography and Matrimony Bazaar.

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