Masters India - Executive - Support & Success (0-1 yrs)
Key Responsibilities :
1. Onboard enterprise customers for solutions delivered by Masters India
2. Support ongoing or new integration projects undertaken for enterprise customers.
3. Maintain highest standards of customer support to be provided
4. Follow up for resolution with various teams on the issues raised by the customer.
5. Continuous customer success approach with zero attrition to be ensured.
6. Resolving customer queries related to the product (GST/E-invoice and E-way bills).
7. Completing tasks assigned by the reporting manager.
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