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29/07 Nishank Goyal
CEO at Masters India

Views:44 Applications:2 Rec. Actions:Recruiter Actions:0

Masters India - Account Manager/Senior Customer Support Engineer (3-5 yrs)

Delhi/NCR/Noida Job Code: 8852

Responsibilities

- Develop and oversee customer retention campaigns

- Participate in and improve upon in-house brand promotions

- Engage with minimum 15-20 customers per day and follow up with all prospects within two days

Skills

- BE/B.Tech (Computer Science)/MCA required.

- 1+ years experience in account management.

- Advanced problem resolution skills and communication abilities.

- Able to meet the SLA.

- Excellent word processing and spreadsheet skills.

- Ability to anticipate customers- needs and match them with appropriate products and services.

- Comfort with working under pressure in a fast-paced environment.

- Ability to co ordinate with Development Team to resolve customer problems.

- Knowledge of any one programming language preferrably PHP and C/C++.

- Experience in Team Handling.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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