MARMETO does more than solving the seen issues, we work on getting tech solutions that help business see the unseen. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. The company seeks achievers, leaders and visionaries. At MARMETO, it's about each person bringing skills and passion to a challenging and constantly evolving game.

Responsibilities and Duties :

- Create and maintain comprehensive project documentation

- Coordinate with developers, designers and third parties for the flawless execution of projects

- Ensure that all projects are delivered on-time, within the scope and as per commitment

- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

- Ensure resource availability and allocation

- Working with your named accounts to identify their biggest challenges and opportunities

- Develop a detailed project plan to monitor and track progress

- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

- Measure project performance using appropriate tools and techniques

- Using both traditional and creative techniques to develop relationships with customer stakeholders (including [going to events and trade shows, networking on social media, getting warm introductions, etc.)

- Perform risk management to minimize project risks

- Establish and maintain relationships with third parties/vendors

- Prepare strategies to Upsell/Crossell named accounts to reach Monthly Upsell Targets and increase LTV of each Account.

- Ability to manage Churn.

- Preparing strategies to win back customers.

Requirements :

- Very good educational background, preferably in the fields of Computer Science or IT Engineering

- Proven working experience in project management in the IT Service \ sector

- Solid technical background with understanding and/or hands-on experience in software development and web technologies

- Excellent client-facing and internal communication skills

- Excellent written and verbal communication skills

- Solid organizational skills including attention to detail and multi-tasking skills

- Excited to go above and beyond roles for customers satisfaction

- Ability to effectively manage customer relationships

- Promptly respond to queries

- Ensure promises are kept and manage expectations

- Excellent organizational and time management skills

- Hands-on problem-solving approach with available resources

- Should be good in managing teams.

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