Marketsof1 - Team Manager - Telesales (6-15 yrs)
Job Responsibilities:
- Strong external and management reporting skills
- Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
- Ability to communicate and resolve issues that affect Performance Criteria
- Ability to lead employees on their team to performance of the Performance Criteria
Responsibilities and Duties :
- Candidate will be responsible to handle Tele Sales team of Training & development of the team, motivate the team
- High levels of employee and customer satisfaction
- Day to day basis, reporting responsibilities
- To monitor and document work schedule of staff and absences.
- Identify and drive continuous improvements and initiatives in process
- Coach & mentor Team lead so that they are able to manage their teams better
Essential Skills / Expertise required :
- Action Oriented, Integrity and Trust, Perseverance
- Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
- Managing & measuring work
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
