Human Resource Recruiter at AKMV Consultants
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Marketing & Customer Experience Role (1-3 yrs)
Job Brief
We are currently looking to hire an enthusiastic & driven CRM Manager to join our team and implement improvements to the CRM processes, propose methods to acquire & retain customers and participate in growth campaigns.
Responsibilities of a CRM Manager :
- Developing, implementing and managing retention marketing tactics to deliver increased purchase frequency and value to meet business objectives.
- Analysing data from retention marketing campaigns and reporting performance insights to recommend improvements.
- Planning, managing and negotiating multiple digital campaigns with third parties where necessary.
- Supporting the eCommerce Director on strategic planning and budget decisions.
-Developing overall business operations and awareness campaigns, overseeing performance analysis and updating where necessary.
- Supporting optimisation of email and automated communication flows, developing new flows to make best use of insights in timing, targeting and content.
- Building and managing campaigns with messaging to customers or clients customised according to lifecycle stage and engagement level.
- Monitoring competitor campaigns to inform and shape the client's future strategy and tactics.
-Maintaining and improving data management processes and accuracy
Key Requirements :
- Must have solid prior experience in a similar role.
-Must have experience in SQL data extraction, overseeing and driving campaigns and projects.
- Analytical, data-driven, and well-versed in Excel.
- Detail-oriented and thrive in dynamic and fast-paced working environments.
- Excellent communication & interpersonal skills.
- Strong team player and comfortable working in matrix environments.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
