Mark Mediums - eCommerce & Key Account Executive (1-3 yrs)
Please find the below Job Description for the profile of Key Account Executive (QC and Discounts updation). We are looking forward for a team member who can handle the updation of discounts for all our clients as well as will do quality check (QC) for all the products updated for our clients.
Onboarding:
- Handling customer service and provide correct information.
- Following up with Vendors for Documents and marketplace agreements as per the requirement of the team.
- Reaching out to new and existing customers and explaining them the online Business process.
- Registration Process for All Marketplace.
- Maintain the Vendor Information and document on system.
Listing [uploading]:
- Required to compile comprehensive information of inventory and photos.
- Verify product catalogues and ensure that problems must be identified & fixed before the product goes live on the website.[QC]
- Following up with Marketplace for Product listing matters as per the Master.
- Preparing Marketplace excel sheets for Uploading products.
- Managing the Listing panel to Review & Activate the products on online Marketplace.
Cataloguing [PIS Dept.]
- Handling customer service and escalations from Customers
- Should be able to handle sales on various Market places.
- Sustaining long term business relations with vendors to get new product line and maintain existing flow of products continuously.
- Required to compile comprehensive information of inventory and photos
- Verify product catalogues and ensure that problems must be identified & fixed before the product goes live on the website.[QC]
- Managing the Catalog & share the products submitted by Vendors with Listing team.
- Following up with Vendors for any other PIS matters as per the requirement of the team
- Preparing weekly MIS report, as per format, for team review.
- Monitoring competitors websites and being update about latest trends in the Ecommerce business which leads to offering innovative and unique products for our company website.
- Majorly required for the updation of discounts assigned and approved by clients for their brands.
- Coordinating with Key Account Managers to understand the discount updation.
Criteria:
Industry Experience: Ecommerce.
- 1+ years of experience in similar role
- Very good knowledge and skills in MS Excel
- Strong ability to multi-task, prioritize and execute.
- Ability to perform under pressure and stressful conditions
- Good analytical & communication skills
- Experience in dealing with vendors and courier partners via call and mail.
- Ability to manage team.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.