19/09
Sudharani Thota
HR at Maple Digital Technology
HR at Maple Digital Technology
Views:299 Applications:60 Rec. Actions:Recruiter Actions:13
Maple - Customer Relationship Executive (2-6 yrs)
Job Description:
- Handling the customer query / grievances
- Understanding the customer query and accordingly giving the resolution
- Cross-Selling
- Revert to the clients (Happy Calling), thus confirming the service
- Focusing on the CSAT & identifying the Root Cause Analysis (RCA) on the same
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