Talent Acquisition - Executive at Manya Education Pvt. Ltd
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Manya Group - Admission Counsellor - Sales (2-9 yrs)
- Provide Pre sales counselings and advise the students regarding Admission Services and test preparation.
- Review and propose information on various courses, colleges, test prep products, application process and deadlines proactively.
- Ensure higher conversion by being single point of interface with all customers.
- Ensure benefits and advantages of enrolment are shared with students.
- Support enrolment process
- Address questions on Visa, travel arrangement, legal requirements, documents etc.
- Coordinate with respective team for the product services
- Ensure good customer service &grievances management in consultation with Centre Manager
- Gather & Collate accurate client information on an enquiry form and timely updating on portal
- Maintain inventory of students kit and ensure issuing to students as per process
- Ensure conversion of from telephonic leads and referrals
- Maintain confidentiality of data
- Efficient & appropriate communication to students related batch details & timelines
- Proactively up selling and cross selling relevant products
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