Zonal HR Lead at Manya - The Princeton Review
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Manya Education - Franchisee Support Manager (5-15 yrs)
Manya Education - Franchisee Support Manager (Preferably from Education Sector and Chennai Region)
To organize, plan and offer support to the franchisee partners by conducting all activities necessary in pursuing business strategy, organization policies and norms. Ensuring the overall growth and success of the franchisee network.
This role holder will be aligned with one or two of the following roles as learner cum trainee. This opportunity will provide the job holder a clear view of his lateral career growth options.
1. BDM
2. Admission Manager
3. Manager University Partnerships
Job Description - Franchisee Manager
Job Purpose
Key Responsibilities
Secondary Role/s
- Support and guide franchisee on on-boarding process and compliances of Manya
- Induction of franchisee as per process
- Responsible for development and management of franchisee centres
- Drive & Review franchise performance ensure achievement of revenue targets
- Ensure timely collection of payments from franchises
- Support RM in efficient coordination between Franchisee and Head Office in administrative matters which need HO attention
- Support conduct of centre audits and review areas for improvement
- Ensure training of franchisee staff
- Identifying and acquiring new franchisee along with the regional/zonal/national team as per the market expansion plan
- Manpower planning of franchisee
- Support and participate in business development activities including institutional tie-ups with Franchisee
- Implementation of HO/zonal/regional campaigns at the franchise centres.
Functional Competencies -
- Competency Proficiency Standard required
- Preparing sales projections & forecasting Proficient
- Compliance and maintenance of Standards (SoP) across locations, products and resources
Proficient :
- Product Knowledge Proficient
- Research & Trend analysis of the local market on various products for aligning sales efforts
Evolving :
- Key Accounts Management Proficient
- Auditing Proficient
- Training Skills Evolving
Behavioural Competencies-
Competency Proficiency Standard
Required :
- Achieving Business Success Expert
- Collaboration Expert
- Service Orientation and Commitment Proficient
- Execution Excellence Proficient
- People Orientation Proficient
- Direct Relationship Purpose
- Regional Head Related to new
- Zonal Head Business Reviews
- Manager product training & certification
Related to training franchisee
- In Direct Relationships Purpose
- Vendors Related to franchisee
Competencies Required :
Working Relationships
Educational Qualification: - Essential- Graduate, Desirable -Post Graduate
Experience: - 5+ Years
Department:- Sales Enablement
Level of Impact: -Region
Reports to: - Regional Head
Type of Employment: -Full Time
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