Manya Education - Franchisee Support Manager (Preferably from Education Sector and Chennai Region)

To organize, plan and offer support to the franchisee partners by conducting all activities necessary in pursuing business strategy, organization policies and norms. Ensuring the overall growth and success of the franchisee network.

This role holder will be aligned with one or two of the following roles as learner cum trainee. This opportunity will provide the job holder a clear view of his lateral career growth options.

1. BDM

2. Admission Manager

3. Manager University Partnerships

Job Description - Franchisee Manager

Job Purpose

Key Responsibilities

Secondary Role/s

- Support and guide franchisee on on-boarding process and compliances of Manya

- Induction of franchisee as per process

- Responsible for development and management of franchisee centres

- Drive & Review franchise performance ensure achievement of revenue targets

- Ensure timely collection of payments from franchises

- Support RM in efficient coordination between Franchisee and Head Office in administrative matters which need HO attention

- Support conduct of centre audits and review areas for improvement

- Ensure training of franchisee staff

- Identifying and acquiring new franchisee along with the regional/zonal/national team as per the market expansion plan

- Manpower planning of franchisee

- Support and participate in business development activities including institutional tie-ups with Franchisee

- Implementation of HO/zonal/regional campaigns at the franchise centres.

Functional Competencies -

- Competency Proficiency Standard required

- Preparing sales projections & forecasting Proficient

- Compliance and maintenance of Standards (SoP) across locations, products and resources

Proficient :

- Product Knowledge Proficient

- Research & Trend analysis of the local market on various products for aligning sales efforts

Evolving :

- Key Accounts Management Proficient

- Auditing Proficient

- Training Skills Evolving

Behavioural Competencies-

Competency Proficiency Standard

Required :

- Achieving Business Success Expert

- Collaboration Expert

- Service Orientation and Commitment Proficient

- Execution Excellence Proficient

- People Orientation Proficient

- Direct Relationship Purpose

- Regional Head Related to new

- Zonal Head Business Reviews

- Manager product training & certification

Related to training franchisee

- In Direct Relationships Purpose

- Vendors Related to franchisee

Competencies Required :

Working Relationships

Educational Qualification: - Essential- Graduate, Desirable -Post Graduate

Experience: - 5+ Years

Department:- Sales Enablement

Level of Impact: -Region

Reports to: - Regional Head

Type of Employment: -Full Time

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