Consultant at TekPillar
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Manager - Telesales - Insurance (2-6 yrs)
Responsibilities :
- Conduct outbound calls to potential customers to generate leads and sell insurance products.
- Build rapport and establish strong relationships with customers by effectively communicating the features and benefits of our insurance offerings.
- Assess customer needs and recommend suitable insurance products that align with their requirements.
- Provide accurate and detailed information about insurance policies, coverage options, premiums, and terms.
- Address customer inquiries, concerns, and objections in a professional and persuasive manner.
- Utilize effective sales techniques and persuasive language to close sales and achieve sales targets.
- Maintain a comprehensive knowledge of our insurance products, pricing, and underwriting guidelines.
- Update customer information, sales activities, and leads in the CRM system accurately and in a timely manner.
- Collaborate with the sales team and management to identify opportunities for process improvement and optimization.
- Stay updated on industry trends, market conditions, and competitors' offerings to effectively position our products and maintain a competitive edge.
Requirements :
- Proven experience in tele sales or telemarketing, preferably in the insurance industry.
- Excellent communication and interpersonal skills with a persuasive and customer-centric approach.
- Ability to build rapport quickly and establish trust with customers.
- Strong negotiation and objection-handling skills.
- Results-driven mindset with a proven track record of meeting or exceeding sales targets.
- Self-motivated and able to work independently with minimal supervision.
- Proficient in using CRM systems and other sales-related software.
- Good organizational and time management skills to prioritize and manage multiple leads and tasks effectively.
- Knowledge of insurance products, policies, and industry regulations is preferred.
- High school diploma or equivalent qualification; a bachelor's degree is a plus.
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