Manager - Telesales (3-6 yrs)
Qualification: Any Graduate, PG
Experience : 3 to 5 yrs in handling telesales team
work location: Pune
Job Description :
- Responsible for managing the telesales team and assisting junior staff
- Set process, training telesales team and daily reporting
- Writing sales scripts and customer answer sheets
- Implementing sales strategies
- Monitoring the performance of telesales team
- Setting daily, weekly and monthly sales target
- Setting daily calling target
- Maintaining customer relationship
- Handling customer complaints
- Compiling and presenting sales reports
- Lead/Prospect Generation
- Generating Appointments through telesales team for field sales
Tele calling - for Customer Feedback, Testimonial, Business Generation
Required Skills :
Team-management, Team Work, Customer Co-ordination,Cold calling, Leadership Skill
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