Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Social Media - Manufacturing Firm (1-6 yrs)
- Our Client, a textile manufacturing company, is hiring an onsite Social Media Manager in Bengaluru.
The Job
Your Responsibilities will include :
- Developing and managing a portfolio of Key Accounts.
- Achieving monthly sales targets by identifying and developing new customers.
- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
- Coordinating pre-sales and post-sales follow up.
- Achieving and exceeding weekly and monthly KPIs.
- Building strong and collaborative relationships with other internal stakeholders.
- Monitoring market trends and providing regular competitor feedback.
- Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
- Creating and managing all marketing material and collateral in line with brand direction.
- Implementing online marketing activities including Social Media, SEO/SEM, demand generation, leads generation, etc.
- Tracking effectiveness of various campaigns and course correcting as required.
- Managing communications spend and working with vendors and agencies, to create and/or localise communications and marketing activities and develop supporting assets.
- Leading the planning and implementation of PR and initiatives related to the brand.
- Working closely with the business to create an effective content marketing strategy and editorial plan in line with business objectives.
- Developing and executing content marketing campaigns to drive traffic, engagement, leads, sales and customer retention.
- Developing and managing the editorial calendar to ensure deadlines are met.
- Generating engaging content for thought leadership pieces, websites, social platforms and marketing collateral.
- Managing relationships with external marketing agencies.
- Ensuring consistency of brand voice, style and tone across all content.
- Managing corporate communications across internal channels/platforms.
- Developing messaging and content for corporate communications.
- Keeping staff updated and engaged on corporate developments and strategies through various internal communication channels/platforms.
- Driving performance marketing via SEO / SEM.
- Planning and executing viral marketing campaigns across a range of social media platforms.
- Analyzing content traffic metrics and effectiveness of campaigns and messaging to explore ways of improving content marketing ROI.
- Developing and managing the editorial calendar.
- Designing and developing strong employer branding strategy.
- Partnering with various internal and external stakeholders to promote and communicate the employee value proposition (EVP) and help position the company as an employer of choice.
- Building campaigns to support recruitment and drive talent attraction and engagement across multiple channels.
- Analyzing and interpreting metrics to measure the success of employer branding initiatives.
Ideal Candidate
Skills Required :
- You have at least 1 year experience ideally in Content Management, Marketing Communications or Sales (B2C) within Media & Entertainment industry.
- Experience within Content Planning, Content Management, Content Analysis, Employer Branding, Internal Communications, Social Media / Viral Marketing and Performance marketing would be a strong advantage.
- Experience within Industrial & Manufacturing would be a strong advantage.
- You have the ability to develop engaging content for a wide range of audiences.
- You are a creative marketing professional, preferably with a strong content creation and writing background.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
- You are highly goal driven and work well in fast paced environments
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