Assistant HR Manager at Angara Ecommerce
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Manager - Social Media - eCommerce (4-6 yrs)
Position : Sr. Executive/Asst. Manager/Manager - Social Media Marketing and Management
Work Location : Jaipur
Experience : 4+ Years
Roles & Responsibilitie s:
- Planning and ideation for Angara Branding on Social Media in different geographies/regions worldwide.
- Managing the social media marketing strategy for Angara to align with the business goal; focusing on Facebook, Instagram, Pinterest, YouTube, Twitter and any other prominent channel in respective country/region.
- Execute social media strategy through competitive research.
- Define important social media KPIs and maintain the same.
- Leveraging the strategic partnerships with top brands to increase brand recall, reach and engagement with potential customers.
- Creating content which has the potential to go viral. Generate, edit, publish and share engaging content daily (e.g. graphics, videos, original text, info and news).
- Coordinate with Creative & content team for ideation of concepts and copywriting for banner Ads and organic posts, in line with the overall brand strategy.
- Ideate, plan and execute customer engagement activities through social media platforms.
- Social Listening and ORM of Angara Brand across the social channels.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
- ROI driven strategy and execution of social media paid ads.
- Optimizing and managing the existing campaigns and A/B testing for better returns.
- Managing business manager and ad accounts of different social media platforms.
- Ensuring the content and ad copies as per the policies and compliances to avoid increased ad cost and penalties.
- Complementing the email campaigns for the customer-led promotions/offers
- Influencer Marketing for overall brand building, customer engagement and reach.
- Monitor and stay up-to-date with trends in Social Media tools, design tools, applications, channels, technology, design and strategy.
- Complement other marketing channel like SEM, SEO for a better customer experience.
Required Competencies:
- Excellent written and verbal communication.
- 4+ years of Social Media Marketing experience preferred. Online branding experience is a plus.
- Demonstrates creativity and enthused interest in Social Media.
- Displays in-depth knowledge and understanding of Social Media platforms including (but not limited to) Pinterest, Instagram, Facebook, Twitter, YouTube and how each platform can be deployed in different scenarios.
- Candidates who have worked on social media and branding strategy for different countries/region's market will be preferred. Experience of jewelry industry is a plus.
- Expertise in generating (viral) content for social media platforms to encourage user engagement including Facebook, Twitter, Instagram, LinkedIn, Pinterest.
- Exhibits the ability to jump from the creative side of marketing to analytical side for data driven decisions.
- Is a team player, with the confidence to take lead and guide others in the team.
- Demonstrates winning Social Customer Service techniques. Possesses ability to identify potential crisis situation and apply conflict resolution principles to mitigate issues.
Required Qualification :
- Any Graduate (MBA preferred)
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