Manager - Social Media/Community Management - eCommerce (5-7 yrs)
FIRM:
Start up funded by a marquee VC firm
Location: Gurgaon
Social Media Manager / Community Manager :
Job Profile :
- Responsible for building and growing a loyal & engaged community across social media channels.
- Respond to and engage with the brand's community, managing a consistent yet distinct voice across social platforms, and ensure that content is distributed on the right channels at the right time
Experience
- Strong track record for writing, editing, and developing a consistent tone of voice for the brand.
- Schedule posts as per a definite plan in keeping with the sales and brand needs.
- Optimize social content, making real-time recommendations to help drive KPIs and program goals
- Field community comments
- Monitor, manage and evaluate performance, participation, and feedback on social media platforms
- Responsible for day-to-day analytics, including daily tracking of various social metrics such as followers, engagement, and conversation
- Monitor, recommend, and gain approval for UGC content usage across social and ecommerce channels
- Understand the social media universe and stay current with social media trends, language, outlets, and resources to achieve the best performance on social platforms
The ideal SOCIAL MEDIA COMMUNITY MANAGER has 5+ years of experience (eCom experience is an added advantage) and the following:
- Has managed channels for brands or communities
- Experience with social listening, publishing and reporting tools;
- Understanding and experience working with analytics and KPI tracking
- Advanced working knowledge social platforms (Facebook, YouTube, Instagram, Snapchat, Google Insights/Analytics, etc.)
- Extremely positive and proactive
- Able to manage multiple projects at once, while keeping attention to detail
- Analytical capabilities and comfortable making sound recommendations that will help drive business and engagement
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
