Leading Engineering set up Requires Manager/ Sr Mgr ( Client relationship )- Gurgaon/ Delhi

One of our client a leading manufacturing company a part of india's ;leading industrial group & is amongst the initial introducers of uPVC to India. Used for the manufacturing of doors, windows, partitions and frames for glass fabrications, & to create effective and visually appealing products of the utmost quality. We observe the highest levels of diligent integrity in our dealings and operations. It ws established in 2002, a division of india's leading industrial group. It emerged from a collaboration with a German MNC which is the world's largest manufacturers of UPVC

As a company today, with years of experience, it has succeeded in building up a range of state-of-the-art technologies to manufacture windows and doors, profile lamination in various colors, insect screen and glass solutions. Our myriad products include casement windows & doors, tilt & turn windows, sliding windows & doors, designer window, conservatory and lift & slide doors. Vert Spring Windows, Plisse Double Window, Lat Single Window and Lat Double Window are our notable other products.

Our client is looking for Manager/ Sr Mgr ( Project Installation) for Gurgaon/ Delhi locations for the client

PFB the details -

1) Client - Engineering MNC

2) Position - Mgr/ Sr Mgr MGR ( Client relatonship)

3) Location -Delhi/ Gurgaon

4) Experience - 4- 8 years of relevant experience in project installation in engineering /Building materials / related industry/Ceramic/Tiles/Paint/ related industry

THE JD IS AS FOLLOWS

About the Position :

Job Description

Job Description:

- To Provide complete support to customer from post-sale to possession. Ensure high levels of service, communication and able to build a trustworthy relationship with customer.

- Experience: Minimum 4 years of experience in reputed Real Estate companies.

- Soft skills and Technical skills:

- Excellent Communication skill

- Ability to work under pressure

- Ability to solve pronlems

- MIS Knowledge

- Team handling

- ERP knowledge/ experience

- Relevant CRM experience preferably with an engineeering company / Construction/ real estate/ similar industry

- Engineering degree in Mechanical / Civili is preferred

Key Roles and Responsiblities

- Relationship building: Meeting and greeting customers to resolve queries

- Be single point of contact (SPOC) for all post-sales communication with customer.

- Guide the customer through the sale deed, payment of stamp duty and coordinate for registration

- Send pre intimation to customer for payment and ensure dispatch of demand letters on time basis.

- Coordinate with site engineers for flat hand over and ensure update of all records of customer.

- Prepare collection MIS report for management.

- Ensure high service levels and promptness in handling customer issues and complaints

Job Requirements

- Minimum Qualifications

- Bachelors Degree

- 4- 8 + years of experience in similar domain

- Strong verbal, written and interpersonal communication skills

- Equipment knowledge

- PC proficient in Microsoft Office applications, such as Word, Excel, PowerPoint and Outlook.

- Estimating Knowledge

- Management Skills

- Transportation

- Delivery process

- Business Acumen

If the position interests you kindly contact Puneesh- 7011354635

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