HR at Sapphire Managment Consultancy Pvt Ltd
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Manager/Senior Manager - Business Development - Car Leasing Services (9-18 yrs)
Business Development:
- Identifying and understanding leads and prospects
- Competitor analysis and formulation of counter strategies
- Track and measure the performance of the marketing personnel in branches
- Improving awareness of the product and services among customers and prospects in the market.
- Enhance current products based on market dynamics and competitor strategies based on company policies.
- Ensure compliance with regulators, legal guidelines and also follow-up on their updates.
Customer Acquisition:
- Market research and analysis to identify prospective customers
- Organising customer loyalty programs and help in formulating targeting and pricing strategies
- Interacting and negotiating business deals with corporates/relevant stake holders
Customer relationship and retention:
- Coordinating with current & future customers, ensuring complete satisfaction and maximum utilisation of the product or services rendered to customers
- Responding to customer queries, grievances and providing timely information and redressal
- Understand the customer needs and improve customer loyalty
Realizing Objectives:
- Forecasting sales and setting sales targets for subordinates.
- Monitoring sales of subordinates motivating them to achieve targets.
- Achieving self-targets on sales.
- Assessing the manager's performance and their territory and suggesting prospective sales for the territory.
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