Senior HR Executive at ACS
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Manager - Sales Training - FMCG (7-12 yrs)
Key objective of this position is:
- Competency Development of all the field force of CPD at the regional level.
- Be a catalyst in driving the process thereby impacting market execution and sales development of the respective region
Skills sets
- 7 years sales management experience in FMCG industry - Systems knowledge & Business acumen in FMCG sector
- Experience in field sales training is strongly desired with FMCG oriented products.
- Excellent verbal, written, and presentation skills, appropriate to the level of the audience
- A proven track record in driving performance and key field operations metrics
- Good interpersonal skills, people-oriented, proactive, good project management skill, sense of responsibility, fast learner and team player
- Driving Execution of the Training and sales strategies.
- Proficient in MS office
Essential Job Responsibilities and Accountabilities
1. Regional Capability development & drive the performance culture:
- Training needs Identification in coordination with regional managers and Lead trainer - Center for excellence
- Work with sales management team to design and develop learning modules to build team capability
- Conduct gap analysis at all levels and design specific regional programs Assess the skill levels of the field force on-the-job
- To plan and execute regional training Calendar.
- Deliver class room training programs for DSM/ISR/Sales Officers/ Line Managers to develop the knowledge, skills and attitude.
- Develop the training calendar for DSM/ISR/Merchandisers/Associates and execute the same
- Coach and drive improvements in personal and team performance
- Drive the class room learning's & provide the Feedback on the progress to the regional manager and Lead Trainer - Center for excellence.
- Develop training evaluations for all training programs to make sure that conducted programs are evaluated at learning level.
Executing regional level training
- Need based training initiatives such as Field work/On the job coaching
- Short class room training on skills & products training followed by On the Job training
- Trade specific training(GT/MT)
- On the job coaching for skill development
- Assist the field force in career development
Additional responsibilities
- Facilitate smooth field HR functioning(Interviewing, Selection, On boarding along with ASM and inducting into the job)
- Facilitating the Onboarding process of Induct new employees to make them aware of the job functions and acquaint them with the history, culture and values of Himalaya and the policies and procedures.
- Support the buddy program for new joiners
2. Ensure process compliance:
- Execute sales support activities in collaboration with RSM to ensure that identified gaps are addressed
- Be a catalyst in improving the process standards and adherence - All APEX Processes along with the line managers
- Improve the Process implementation in co-ordination with the Regional sales manager/Training manager
- Improvement in- store execution and Productive calls as per the company standards
- Drive Sales Force Excellence at the region level by training the field staff on managing the SFE metrics
- Design and implement a process to track the delivery of training and its quality as per the planned calendar
Key competencies
1. Communication and facilitation skills
2. Computer knowledge - PowerPoint and Excel skills - with the ability of designing training
3. Analytical abilities for assessing performance/training needs
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