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11/12 Supriya
HR Manager at MGMT88

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Manager - Sales - SaaS (3-8 yrs)

Indore Job Code: 355794

Job Description: Sales Manager (Startup & SaaS Expertise)

Location: Indore, Madhya Pradesh, India

Work from Office/Onsite.

Position Overview:

We are seeking a dynamic and experienced Sales Manager with a strong background in startups and SaaS businesses to join our team. The ideal candidate will oversee a team of Closers and Account Managers, lead sales operations, and spearhead the development of our Sales Agent AI for inbound and outbound processes. This is a high-impact role requiring innovative thinking, leadership, and hands-on execution to drive revenue growth and ensure
Key Responsibilities:

1. Sales Leadership & Team Management

- Recruit, train, and manage a high-performing sales team, including Closers and Account Managers.

- Set clear performance metrics and KPIs, monitor progress, and provide continuous coaching to improve team performance.

- Foster a collaborative, goal-oriented culture to drive results and align with the company's vision.

2. Sales Strategy & Execution

- Develop and execute comprehensive sales strategies for SaaS products, ensuring alignment with organizational goals.

- Identify and pursue new business opportunities, strategic partnerships, and markets for growth.

- Drive sales operations with a focus on efficiency, scalability, and data-driven decision-making.

3. AI Sales Agent Development

- Collaborate with developers, product teams, and data scientists to design and implement AI-powered Sales Agents for inbound and outbound sales workflows.

- Provide strategic insights and customer journey mapping to enhance the AI's functionality and effectiveness.

- Test and refine AI processes to ensure seamless integration into sales operations.

4. Client Relationship Management

- Ensure exceptional client experiences by working closely with Account Managers to maintain strong relationships with customers.

- Develop retention strategies to minimize churn and maximize customer lifetime value.

- Address escalations and oversee resolution of complex client concerns.

5. Performance Analytics & Reporting

- Analyze sales performance data to identify trends, opportunities, and areas for improvement.

- Prepare and present regular sales forecasts, reports, and insights to senior management.

- Utilize tools like CRMs and analytics platforms to optimize sales processes.

6. Startup & SaaS Expertise

- Leverage experience in startup environments to build scalable sales processes and frameworks.

- Utilize industry knowledge to position Sysfloo.ai and Sysfloo.com as leaders in the SaaS space.

Qualifications:

- Experience: Minimum 5 years of sales leadership experience, with at least 2 years in a startup or SaaS environment.

- Education: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

- Proven track record of achieving and exceeding revenue targets in a fast-paced, high-growth setting.

- Strong knowledge of SaaS business models, including subscription sales and customer retention strategies.

- Experience working with sales automation tools, CRMs, and AI-driven technologies.

- Exceptional communication, negotiation, and leadership skills.

- Demonstrated ability to innovate and implement creative sales solutions.

Key Competencies:

- Strategic Thinking

- Results-Driven

- Data-Driven Decision-Making

- Strong Collaboration and Team Leadership

- Adaptability and Resilience in a Startup Environment

What We Offer:

- Competitive salary with performance-based incentives.

- Opportunity to work in a cutting-edge SaaS environment.

- Professional growth and leadership development opportunities.

- A collaborative and inclusive culture.

Location:

On-site role based in our Indore, India office with potential for hybrid arrangements.

Application Process:

To apply, submit your resume and a cover letter detailing your relevant experience to [Insert Application Email].

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