Client: A leading staffing and recruitment company

Job Title: Manager/Sr. Manager

Specialty: Account Management - Staffing

Experience- 3-5 Years of Relevant Experience

Location- Bengaluru/Mumbai/Delhi/Pune/Chennai/Hyderabad

Relationships:

Reports to: Senior Manager/AGM

Qualifications:

Education: Graduates in any stream.

Work Experience: 3-5 years

Responsibilities/Accountabilities:

- Managing and Building a relationship with Existing Accounts

- Mining and growing the account with net additions of headcount and revenue.

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

- Specifically from a staffing background. Good communication and presentation skills.

- Key competency in Sales and Business Development and Client engagement.

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

- Develop a strong business relationship with clients and map the organizations well and add to the revenue and headcount growth.

- Capable of up-selling Learning Services and Digitized Workforce Solutions.

- Understand the monthly, quarterly, and annual targets and makes plans to achieve the same.

Data analytics : 

- Customer centricity

- Should be good at managing multiple stakeholders, interacting with senior leadership at client place and ASM

- Willing to travel.

Knowledge and Skill Requirements:

- Negotiation skills

- Proven experience as key account manager

- Experience 3+ years in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation

- BSc/BA or MBA in business administration, sales or relevant field.

- Behavioral skills - Confidence, Persistency, Maturity, Adaptability, Assertive, proactive

- Knowledge skills - Sales & marketing, Highly analytical, Good presentation skills.

- Forecasting and pipeline.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.