Key Responsibilities :

- Conduct training modules for Agent Advisors and ADMs

- Conducting induction and on-boarding training programs

- Training on selling skills

- Training on all MLI Insurance products and processes

- Training on all MLI Digital tools and Assets

- All other training programs as outlined in the Agent and ADM learning journey

- Conducting GID's and IID's

- Conducting PRP and FOD as and when required

- Conducting training in blended delivery format

- Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings

- Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions

Administrative :

- Manager-trainer to drive adoption of the digital learning platform across all roles

- Responsible for driving digital assessments amongst Agents and ADMs

- Responsible for driving self-learning among Agents and ADMs

- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs

- Responsible for delivering all training adhering to the training calendar designed

- Responsible for driving business performance of all learners

- Responsible to drive attendance to all training sessions

- Responsible to capture attendance in TMS/ELM within the stipulated time defined

- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office

- Responsible to plan travel for training sessions in various locations as required

- Look after training logistics

- Schedule training sessions

- Ensure wider participation of agents in programs

- Ensure set-up of SMART Classroom is in place before commencing a session

- Monitor progress of agents on a continuous basis

- Seek regular feedback from agents, Sales Managers, Partner and Managing Partner

- Ensure that agents follow moral and ethical standards when dealing with clients

- Monitor Agent development

- Update training material

- Review present training material

- Scan environment

- Incorporate feedback from Agents, Customers, SMs, Ps, MPs

- Ensure that the agents get updated and continuous information on MLI products

- Facilitate self- development of agents

Desired Qualifications And Experience :

- Graduate in any discipline

- At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

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