Job Description :

Key Responsibilities:

- Operating as the lead point of contact for any and all matters specific to his/her customer accounts

- Drives product & Service Segments selling process, seeks out and identifies revenue opportunities, prepares tailored offerings and formal service proposals to potential Customers.

- Overseeing customer account management, including negotiating contracts and agreements to maximize profit

- Describes competitive advantages of our product & services in the market and how these translate to Customers benefits.

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

- Translates Customers current and future problems into solutions available through Segments services.

- Develops a thorough understanding of assigned Customers and their business environments; to include corporate goals, three to five years plan, financial performance, core businesses, market direction, major competitors, Industry trends, facilities and organizational structure.

- Liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience

- Knows Customers key decision makers, their personal wins, top goals and objectives. Meets with each of these on a regular basis.

- Communicates Customers product requests and enhancements internally.

- Prepare sales, revenue and expenses reports and realistic forecasts to the management team.

- Provides program/project tracking for assigned tasks. Ensures that all project activities remain on schedule.

- Quickly identifies project issues or delays and works rapidly and effectively to resolve them.

- Responsible for sales negotiations, proposal making and winning potential business opportunities

- Responsible for the knowledge of Industry trends and ability to shift project priorities around to stay in pace with these trends.

- Identify emerging markets and market shifts while being fully aware of new products and competition status

- Works closely with solution/channel partners to ensure a common direction and to build a strong technical synergy. Maintains functional relations with divisional functional groups and supports all Area Operating Points with competent Support.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.