JD - Sales Manager

ROLE SUMMARY

Drive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfillment and portfolio management with strong focus for growth in affordable segment

ROLE EXPECTATIONS

- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach

- Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank

- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Mortgage, Home Loan.

- Ensuring high levels of engagement for effective pre & post customer service.

- Responsible for login of files and ensuring smooth processing of files using available digital methods

- Complete control of NPA and Collections / overdue cases sourced

- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile

-Liaison with and manages legal, technical, collection, FI and RCU vendors

- Strong focus on post onboarding services, customer retention and audit management

KEY SKILLS

- Understanding of mortgage related products and credit policies

- Regulatory, legal and compliance Knowledge relating to the mortgage industry

- Thorough understanding of market landscape and competitors in the region

- Selling and negotiation skills

- Excellent relationship management skills

- Good articulation and communication skills

ROLE SPECIFICATIONS

Years of experience: at least 1 year Education Qualification: Graduation

Languages known (if required):

Local Location

Preferred Industry

Exposure

- Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry.

Team management

- Experience required(Yes/No)No

Reporting to Territory Business Manager

Direct Reportees : NA\We need relevant profile

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