Recruiter at GPS Global Business Services
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Manager - Sales - Logistics Firm (5-9 yrs)
- Plan, direct and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue.
- Meet and/ or exceed the set Cargo revenue targets.
- Assist in preparing and controlling the revenue and cost budgets.
- Prepare a business and marketing plan in order to optimize revenue opportunities and maximize AAPL's presence in the market.
- Negotiate short, medium- and long-term pricing initiatives to mutual benefit which are consistent with the station's revenue goals and pricing guidelines.
- Direct sales visits with Freight forwarding community in the local region.
- Research and report other airline practices and recommend correct action.
- Evaluate AAPL's market share, traffic movements to and from the station and other airline practices. Identify areas of concern and instigate remedial action.
- Ensure AAPL's participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. Liaise with Marketing Department to obtain technical assistance.
- Analyze Key Market Data, i.e. CASS, World ACD, Local Airport.
- Provide weekly and monthly sales reporting to Regional Manager/Head of Sales for tracking of results against target
- Manage customer service data base for station customers.
- Ensure all agent and freight forwarder queries are answered with effective solutions on time.
- Monitor customer complaints for any trends and where appropriate initiate corrective action plan with respective areas responsible.
- Establish the department or teams' objectives and priorities to align with and support business objectives.
- Regularly evaluate the department or teams' objectives, plans, procedures and practices, and makes appropriate changes if needed.
- Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
- Train and develop other employees, to ensure succession planning is in place.