- Attracting new clients by innovating and overseeing the sales process for the business

- Preparing and delivering pitches and presentations to potential new clients

- Creating positive, long-lasting relationships with current and potential clients

- Communicating with clients to understand their needs and offer solutions to their problems

- Identifying and researching opportunities that come up in new and existing markets

- Working with senior team members to identify and manage company risks that might prevent the growth

- Achieving new account sign-up sales targets

Duties and Responsibilities [Key Account Management] :

- Developing a solid and trusting relationship between major key clients and the company

- Meeting all client needs and deliverables according to proposed timelines

- Resolving key client issues and complaints

- Developing a complete understanding of key account needs

- Anticipating key account changes and improvements

- Managing communications between key clients and internal teams

- Managing account team assigned to each client

- Strategic planning to improve client results

- Negotiating contracts with the client and establishing a timeline of performance

- Establishing and overseeing internal budgets with the company and external budgets with the client

- Collaborating with the sales team to maximize profit by up-selling or cross-selling

- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

- Expanding existing relationships

Candidate Requirements [Key Account Management] :

- Able to multitask, prioritize, and manage time efficiently.

- Self-motivated, Goal-oriented, organized team player.

- Encouraging team and staff; able to mentor and lead.

- Excellent interpersonal relationship skills.

- In-depth understanding of company key clients and their position in the industry.

- Eager to expand the company with new sales, clients, and territories.

- Able to analyze data and sales statistics and translate results into better solutions.

- Excellent verbal and written communication skills; must be a listener, a presenter, and a people person.

- Strong negotiation skills, with the ability to follow through on client contracts.

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