-Regional Role

-Join a market leader within IT Software

-Fantastic work culture

-Flexible working options

Our client offers a suite of powerful and flexible SaaS applications that allows you to solve tricky problems and scale your business to the next level. We offer powerful suite of software's to smoothen your business journey and grow revenue right away.

The Job

Your Responsibilities will include:

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Partnering with the sales team to ensure that new customers are onboarded successfully.

- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.

- Ensuring a high level of customer renewals.

- Building strong product expertise and providing training & ongoing support as required.

- Providing feedback and advocacy on customer pain-points to internal teams.

- Organizing data and generating deep customer insights in order to enhance sales force productivity and effectiveness.

- Supporting the sales team key planning and operations tasks to support the overall objective of the business.

- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.

- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.

- Monitoring and analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.

- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

- Identifying opportunities for new business development through following up on leads and conducting research on target clients.

- New business generation by meeting potential clients to understand needs and providing relevant solutions.

- Managing the sales process to close new business opportunities.

- Building strong relationships with the existing portfolio of clients.

- Meeting and exceeding weekly and monthly activity and revenue targets.

Ideal Candidate :

Skills Required :

- You have at least 1 year experience within a Business Development / Account Manager (B2B), Sales Operations / Support or Customer Success role, ideally within the IT Software industry.

- You have prior experience in dealing with Key Accounts.

- Experience covering Technology, Media & Telecom (TMT) is strong plus.

- You have solid experience in a regional role ideally including experience covering India.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You pay strong attention to detail and deliver work that is of a high standard

- You are a strong mentor and coach who can build high performing teams

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