Client Service at ABC Consultants ( Flexability - RPO Arm)
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Manager - Sales - Insurance (8-12 yrs)
Team Handling -
- Responsible for multiple branch operations (Multiple branches/ locations)
- Overall responsible for ensuring sales targets for the area are met with.
- To allocate the area/branch target quarter/month wise.
- To periodically review the progress (BM- monthly; FOS-quarterly) and suggest corrective measures, if any.
- Drive Cross sell campaigns and lead generation initiatives
- Building Capacity:
- To support in recruitment of FOS
- Overall responsible for capacity building at area level
- To emphasize on talent retention and managing attrition.
- To maintain the high morale, satisfaction and engagement levels of the teams, by providing and fostering right environment.
- Training & development:
- To ensure that training requirements for all BMs and FOS are met with.- including re-training.
- Bring in best practices to offer excellent experience while on boarding customers.
- Provide feedback and suggestions on initiatives/ changes required in regional operations- to the leadership team at region.
- To periodically review the progress of Agency reports and suggest corrective measures, if any
- Provide accurate forecasts, updates and requested reports to reporting manager
- Adhere to a proper business work ethic and create a similar expectation of Agency reports/peers
- Ensure high quality and high persistency of business generated to support long-term profitability of the company
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