Job Title: Sales Manager - Import and Export

Job Location: Bangalore / Chennai (Preference: Bangalore)

Job Overview

We are seeking a dynamic and result-oriented Sales Manager - Import and Export to oversee export sales operations. This role demands a strong focus on air freight sales and will require managing customer relationships, logistics, and documentation to ensure seamless export and import operations. The candidate will work full-time on-site and play a pivotal role in business development and customer retention.

Key Responsibilities

Sales and Business Development

- Develop and execute strategies to drive air export and import sales.

- Identify and target new business opportunities to expand the client base.

- Establish and maintain relationships with customers and stakeholders in international trade.

- Provide accurate pricing, quotations, and service information to customers.

Export Operations Management

- Coordinate with clients and logistics teams to ensure timely shipment and delivery.

- Handle all aspects of air export documentation, including customs clearance.

- Ensure compliance with international trade regulations and documentation requirements.

Customer Relationship Management

- Build and nurture long-term relationships with existing customers.

- Address client inquiries and resolve issues efficiently to maintain high satisfaction levels.

- Conduct follow-ups on sales leads and customer feedback.

Team Collaboration

- Work collaboratively with the operations and logistics teams to streamline processes.

- Support other departments in achieving organizational goals and maintaining service excellence.

Qualifications and Skills

Education and Experience

- Bachelor's degree in Business, International Relations, or a related field.

- 1 to 2 years of experience in air export and import sales or related fields.

Technical Skills

- Strong knowledge of air export/import regulations and documentation processes.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Soft Skills

- Strong communication and negotiation abilities.

- Excellent organizational skills with keen attention to detail.

- Ability to work independently and as part of a team.

- Customer-focused mindset with problem-solving abilities.