Head of Recruitment at Ladder of Changes
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Manager - Sales - Hotel & Resort (5-7 yrs)
About the Role :
We are seeking a highly motivated and experienced Specialist Banquets Sales Manager to join our dynamic team at our prestigious world class resort in Bengaluru. You will play a key role in driving revenue and exceeding sales targets for our banquet facilities, ensuring exceptional guest experiences that lead to repeat business and positive referrals.
Responsibilities :
- Develop and implement effective sales strategies to attract and secure new banquet business, exceeding assigned monthly and quarterly targets.
- Manage a portfolio of existing clients, building strong relationships, and proactively identifying their needs to generate repeat business and upsell opportunities.
- Conduct professional venue tours and presentations, showcasing the resort's banquet facilities and tailoring proposals to meet specific client requirements.
- Negotiate contracts with clients, ensuring mutually beneficial agreements that comply with resort policies.
- Liaise closely with various departments (catering, operations, events) to ensure seamless execution of banquets and exceed guest expectations.
- Analyse market trends and competitor activity, identifying opportunities and developing strategies to maintain a competitive edge.
- Prepare reports and presentations on sales performance and market trends.
- Attend industry events and networking opportunities to build relationships and generate new leads.
Qualifications :
- Minimum 5-7 years of experience in banquet sales, preferably within the luxury hospitality industry.
- Proven track record of exceeding sales targets and achieving revenue growth.
- Strong understanding of the Bangalore market and its competitive landscape.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong relationships with clients and colleagues.
- Proficient in MS Office Suite and CRM software.
- Bachelor's degree in hospitality management or a related field preferred.