Hotel sales managers are responsible for bringing in guests and making the hotel money. They may work with senior sales managers or owners to plan sales promotions, set sales goals, and train staff. These professionals not only seek out business with individual guests but also typically meet with larger groups such as churches, traveling executives, and family reunions to stay with their hotel. Agreements with large groups allow for successful repeat business, which generates sales for the entire company.

A hotel sales manager also sells prospective and current guests on the hotel's services, such as dining options, swimming pools, and exercise rooms, and notifies them of room upgrades. Possessing complete knowledge of all of the services the hotel offers is important for making a successful sale.

Many hotel sales managers start in hotel support positions then receive promotions after having been with the company for some time. Hotel sale managers have the option of venturing into public relations, marketing, or convention sales within the hotel industry. Upscale and luxury hotels typically require a college degree and extensive experience in hospitality.

Employers look for hotel sales managers that are flexible, decisive, motivated, reliable, and creative. Due to the potential pressure to generate sales, hotel sales managers should be able to handle and manage stress appropriately. Creating and maintaining mutually beneficial relationships with customers can clinch sales and lead to repeat business.

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