- Support Leads and Heads in formulating overall Sales, Marketing and Business

- Development strategy and plan based on sales forecast, customer requirements,past sales data and market trends.

- Collect data, conduct requisite analysis and provide inputs to Lead- Sales & Marketing for preparation of sales forecast/order pipeline estimate.

- Execute plans for increasing the market share and profitability for respective segment, region, product, component through analysis of market intelligence/ trends in consultation with Lead and Head.

- Continuously scan the environment for business opportunities in the form of tenders / bid and proactive business development activities and make periodic MIS on the same.

- Support in framing and execution of the sales approach in consultation with superiors and execute the same.

- Execute plans to meet sales profitability targets in consultation with Lead, identify challenges, if any and provide inputs for addressing the same.

- Work closely with Proposal, Documentation and Coordination team for development of proposals and effective documentation of all sales activities and maintenance of databases.

- Conduct customer visits and periodically take feedback on the products, project, service, process and address any concern they might have or escalate the same to Seniors.

- Coordinate closely with other departmental teams for sales related matters.

- Coordinate with Marketing & Promotion team for creating marketing publications and promotion schemes for respective segment, product, region or service.

- Identify sales partners (channels/vendors/distributors) and execute plans for development of an effective distribution network through continuous interaction with existing and new sales partners.

- Provide inputs for formulation of guidelines to be adopted by sales partners and drive communication of the same.

- Continuously interact with sales partners to understand customer requirements,market trends and resolve concerns, if any.

- Continuously evaluate sales partners- performance and as and intervene when required.

- Assign goals to sales partners as per overall Sales targets for the assigned segments, closely monitor them and intervene as and when required.

- Periodically introduce sales promotions schemes / incentives for sales partners and customers in consultation with superiors.

- Provide training to sales force of sales partners on products / services.

- Provide inputs for preparation of agreements and contracts for customers, book orders; Maintain proper documentation of all sales and post sales activities.

- Provide input for delivery schedule and coordinate with Production, ProductionPlanning, Sourcing & Vendor Development, Inventory Management, Stores andLogistics teams to ensure timely delivery; take corrective action in case of any deviation from delivery schedule.

- Maintain effective documentation of dispatch of finished goods.

- Raise invoice in consultation with Superiors and Finance & Accounts team based on delivery of work / product / services as per the contract terms.

- Follow up for payment and ensure timely receipt of the payment from buyers.

- Collect Sales tax forms, confirmation of Balances, reconciliations, adjustments of customers- ledger accounts, other forms and documents and ensure adherence to sales, customer service and commercial processes in line with financial and legal control parameters.

- Work closely with Installation team during the installation of product and support in addressing any challenges faced.

- Communicate with customers in timely manner regarding delivery status for better planning and coordination between both parties.

- Follow up with customer to ensure effective service delivery, quick resolution of queries, and contract renewal.

- Work closely with Customer Care cell to ensure timely response to after sales requests including service / repairs and any customer concerns in consultation with Lead and Head.

- Gather, analyze and report data on market intelligence, potential evaluation, performance of offerings vis--vis competitors, and trends in customer requirements and behaviours.

- Monitor adherence to annual budget for region and highlight any deviations to Superiors.

- Utilize SAP for efficient processing / reporting of sales transactions within the assigned domain.

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