Manager - Sales - eCommerce (5-10 yrs)
Small Commercial Vehicle Sales Manager
About Company :
The company operates in the exponentially growing Indian e-commerce industry aiming to take advantage of the emerging digital India to take online shopping a step further into the future.
Location : Hisar
Experience : 5 - 10 Years
CTC: 4 - 6 LPA
Function : Sales & Marketing
Vacancy : 1
Job Description :
Sales Manager Duties and Responsibilities
- Recruit, hire, train, and oversee a team of automotive salespeople
- Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
- Oversee all activities occurring in the vehicle showroom
- Set sales goals, track progress, and lead team to achieve and exceed those quotas
- Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
- Step in to answer customer questions and issues when required
- Coordinate and lead all regular sales meetings with the sales staff
- Develop and manage a CRM platform to retain customers and seek out new prospective sales
- Maintain a strong focus on satisfaction of all customers
Sales Manager Requirement and Qualifications
- 5+ years of experience in a sales role at a dealership
- Solid sales competencies with knowledge of strategies and best practices
- Track record of exceeding previous sales quotas and goals
- Excellent leadership skills with a passion for developing employees
- Keen attention to detail with a commitment to solving complex problems
- Strong written and verbal communication skills
- Outgoing and service-oriented attitude
- Knowledge of inventory control and management
- Goal-oriented self-starter with the ability to thrive in a fast-paced and sometimes high-pressure work environment
- Willingness to work independently and as part of a team
Leadership Roles :
- Planning requirements of manpower, hiring, orientation, fixing up job responsibilities, targets, supervise and conducting appraisal.
- Readiness of second line by promoting existing manpower based on appraisal.
- Incentive scheme planning and disbursement for customer care team.
- Ensuring Employee Pulse Survey twice in a year and action planning based on feedback to improve employee satisfaction.
- Create harmony among all the departments for effective team work.
- Manage operating expenses effectively.
- Initiating housekeeping, work place safety and hygiene.
- Decision on procurement, maintenance of tools, equipments & other resources.
- Smooth industrial relation.
- Field campaign (Retro) monitoring and completion within stipulated time line.
Miscellaneous
- Review of vehicle off road / open RO beyond allowable period.
- Improve productivity for optimum usage of infrastructure.
- Keep a tab on outstanding with debtors and follow up for recovery.
Hi End Service
- Capability development of Relationship Manager(RM).
- High focus on hygiene element and spic & span infrastructure.
- Facilitating RM with back end and floor team support to meet up commitments made to customers.
- Monitor adherence of SOPs related to customers handling by Relationship Manager.
- Monitor delivery level of purple club benefits to customer.
Working Days : 6 Days a Week (9:00 AM to 6:00 PM)
Job Nature : Full Time
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.