Principal Consultant at NPG Consulting
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Manager - Sales - Ecommerce (1-3 yrs)
One of the leading Export house is looking for Ecommerce Manager .
An e-commerce sales executive is a professional who is responsible for selling products or services online. They use various digital channels and strategies to reach and persuade potential customers, such as websites, social media, email, online marketplaces, and ads. They also handle the entire sales process, from generating leads to closing deals and ensuring customer satisfaction.
- Some of the common duties and responsibilities of an e-commerce sales executive are:
- Researching and identifying new online sales opportunities and markets
- Creating and executing effective online sales and marketing campaigns
- Developing and maintaining positive relationships with online customers and partners
- Communicating with customers via phone, email, chat, or social media
- Providing product information, demonstrations, and quotations
- Negotiating prices, terms, and contracts
- Processing orders, payments, and deliveries
- Resolving customer complaints and issues
- Monitoring and analyzing online sales performance and trends
- Reporting and providing feedback to management and stakeholders
- Collaborating with other teams, such as product development, logistics, and customer service
- To be a successful e-commerce sales executive, you need to have the following skills and \
Qualifications:
- A bachelor's degree in business, marketing, e-commerce, or a related field
- Proven experience in online sales, e-commerce, or digital marketing
- Excellent communication, negotiation, and presentation skills
- Strong knowledge of e-commerce platforms, tools, and best practices
- Proficient in using Microsoft Office, CRM software, and web analytics
- Ability to work independently and as part of a team
- Ability to multitask, prioritize, and meet deadlines
- Customer-oriented, results-driven, and creative
- Passionate about online sisales and e-commerce
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