HR Business Partner at Step Up Find
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Manager - Sales - DSA Channel - Home Finance (1-8 yrs)
Sales Manager :
- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach
- Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank
- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance
- Ensuring high levels of engagement for effective pre & post customer service.
- Responsible for login of files and ensuring smooth processing of files using available digital methods
- Complete control of NPA and Collections / overdue cases sourced
- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile
- Liaison with and manages legal, technical, collection, FI and RCU vendors
- Strong focus on post onboarding services, customer retention and audit management
Manager
Driving Business through DSA :
- Manage and develop DMA channel business for the region across products
- Leverage DMA relationships to primarily source affordable business through deep market penetration
- Ensure defined targets for the region are met as per requirements
- Ensure high standard of customer service and relationship management
- Ensures legal and technical norms are met as per guidelines
- Working with product team to understand the short term and long term alliance partnership requirements with the objective grow to business from DMAs
- Driving learning culture within the team by continuously training the sales and DMA teams on new and existing products
Whatsapp : Samiksha - 95117 84939/Wadnerkar - 7038417309/Vaishnavi - 7498155011
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