HR Business Partner at StepUpFind
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Manager - Sales - Client Services - Bank (1-10 yrs)
Job Description :
Responsible for Sales of branch clients & Servicing walk-in-customers, handling queries, information on different products and services, handling front desks when needed and actively working on operation processes of the bank.
- Handle following duties at Branch: Trade-Business related, Non-Trade related & General Banking operations related.
- Looking after client servicing at the branch lobby
- Checking KYC documents on new client Account opening forms.
- Onboarding of new acquired clients through welcome call and audit on sales process.
- Managing TAT for all service & operational transactions
- Activation of clients on net banking and other non-branch channels.
- Business lead generation and passing to relevant sales channel.
- Managing overall client satisfaction score card for the branch.
- Authorization & audit checks for all operation transactions
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