Manager - Sales - BPO (1-2 yrs)
- Lead key projects with R&D to support business goals.
- Develop research programs incorporating current developments to improve existing products and study the potential of new products.
- Understand customer expectations on to-be manufactured products.
- Determine and execute improved technologies used by suppliers, competitors, and customers.
- Support Director to hire and develop R&D personnel.
- Establish project goals and priorities by collaborating with Marketing and Operations.
- Transfer new technologies, products, and manufacturing processes into and out of the company.
- Research, design and evaluate materials, assemblies, processes, and equipment.
- Suggest training tools to enhance employee performance and skill development.
- Monitor team metrics and objectives ensuring meeting of goals.
- Document all phases of research and development.
- Manage customer relationships and perform RFP reviews, customer visits, and product testing.
- Establish and maintain testing procedures for assessing raw materials, in-process and finished products.
- Oversee complex research projects, analyze results and provide recommendations based on findings.
- Assess the scope of research projects and ensure they are on time and within budget.
- Be present at industry conferences on research topics of interest.
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