Recruitment Manager at Career Shaper
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Manager - Sales - BFS (2-5 yrs)
- All you should have is 2-5 years of work experience in managing call centers or managing telecallers specially in sales process,good communication and interpersonal skills.
Roles&Responsibilities :
- Acquire and coach Partners to run the financial freedom app subscription process.
- Provide training to the partners team to maintain high customer service standards.
- Providing functional leadership to the operations of the Partner/BPO team.
- Developing objectives for the call center's day to day operations.
- Building trusting relationships with Partners
- To manage the challenges of Partners and ensure resources match workloads to provide high-quality service within agreed SLAs and timelines.
- Generating revenue by driving the performance of the different call centers.
- Evaluate the performance of the call center with key metrics.
- Identify opportunities for growth of the product and participate in transitions.
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