Roles and Responsibilities

Business Development

Consistently identify and qualify leads in designated markets to achieve set personal targets.

- Initiate leads through B2B and B2C sales calls and by leveraging existing network to understand their property requirements.

- Deliver sales numbers as per business plan, both in terms of sourcing and closing - ensure completion of sales targets on a consistent basis through the year Ensure cross-selling to enhance sales value productivity with existing customers

Client Relationship Building

- Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects.

- In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship with an aim to convert from proposal to definite status

- Play a key role during various stages of customer engagement till delivery and provide support for query resolution.

Industry Awareness

- Keep abreast with relevant competitor details including price movements, activity, key trends and market dynamics

- Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities.

- Liaison with various departments to get deeper product knowledge.

Team Collaboration

- Support peer teams for effective deal closure, ensuring required documents (legal agreements, billing, credit etc.) are in place and monitoring collections for designated accounts

- Coordinate with various departments (Customer Care, Sales Peer Teams etc.) to ensure exceptional customer service

Systems and Process Compliance

- Maintain accurate records for designated accounts and share regular updates with the Team Lead and Segment Head

- Maintain thorough adherence to SFDC and lead tracking mechanisms as required

- Ensure highest standards of compliance to policies, processes and value structure