1. Business Development:

- Make detailed plans and budgets for developing the company's business in the assigned territory taking into consideration the strategic objectives and business targets.

- Set individual monthly sales targets for each of the Sales Consultants in line with market potential.

- Ensure that actions are planned and executed by the team to achieve the business development objectives.

2. Sales Process:

- Ensuring strict implementation of the company sales process.

- Review the adherence to commitments - both quantitative and qualitative, of the sales team.

- Review the sales pipeline and plan for corrective action with the Team.

- Review all business attributes and their respective impact on the business and take appropriate corrective actions timely, as and when required.

3. Business Planning:

- Annual, Quarterly, and monthly business planning for the Company to be done, in consultation with the Business Head and the Management.

- Alignment of business plans of individual markets and reviewing the plan designed by them for the achievement of area sales targets.

- Planning and re-setting targets, should there be an interim shortfall by the sales team members.

4. Marketing:

- Lead and initiate market development activities in the region of responsibility.

- Design creative and effective campaigns to generate leads and keep the enquiry funnel active and dynamic at all times.

- Plan and execute prospect and customer engagement activities in the assigned region.

5. Sales Team Development:

- Engage the Sales Team to perform better by keeping their morale and motivation high at all times.

- Identify potential dissatisfiers and develop solutions to address them, and keep employee retention rates high.

- Review the activities, performance and incentive earnings of each sales team member keeping in mind their expectations.

- Propose trainings and other development measures regularly to maintain our competitive advantage in the marketplace.

6. Customer Satisfaction:

- Ensure high levels of customer satisfaction during the entire sales cycle.

- Promptly initiate all possible actions to close customer/ prospect complaints, if any.

- Connect with customers to get feedback on improvement opportunities and relevant market information for the company.

7. Collections Management:

- Track amounts receivable from customers and drive the Consultants to collect pending payments.

- Update Management of possible risks and challenges in outstanding amounts.

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