Manager - SaaS Sales - IT (8-12 yrs)
Responsibilities
- As a leader of sales account Managers, you will be responsible for building a new team and for the overall satisfaction, retention and revenue growth of a large book of our customer business. You will also be accountable for the leadership and mentoring of a team of Sales Account Managers, establishing organizational goals and objectives, monitoring performance, and execution.
- Build and lead a World-class Sales Account Managers team based in India covering EMEA and APAC accounts.
- Onboarding, recruitment, mentoring and training, sales planning and execution.
- Drive APAC and EMEA growth through
- Increase renewal rates and reduce churn
- Expand our revenue in accounts through cross-sell and up-sell
- Drive new business growth through greater advocacy and reference-ability
- Define the segmentation of the customer base and varying strategies
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Measure the EffectivenJess of Account Management
- Tracking and monitoring, define and enforce operational and create cadence for review within a team
Desired Skills and Experience:
- 8 to 10 years of experience in Enterprise SaaS software sales across EMEA and APAC.
- 3-4 years of AE/Account Management/Sales leadership role having direct reports (mandatory requirement)
- Carrying team revenue quota
- Strong empathy for customers AND passion for revenue and growth
- An enthusiastic and creative leader with the ability to inspire others
- Excellent communication and presentation skills
- Relevant Bachelor's degree; preference for computer science or related degrees
- Willing to work in the European and Asian time zone based on account/territory assignment
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