Responsibilities:

- Ability to define, schedule, and manage the proposal preparation process, ensuring responses are complete and meet all mandatory internal and external compliance requirements

- Be the point of escalation during the bid lifecycle for the team and other stakeholders for gaps, questions, concerns, and poor or missing deliverables

- Research, write, and organize information professionally and credibly with applied discipline and consistency

- Translate solutions into effective bid responses

- Coordinate, review, and edit proposal input from a variety of stakeholders, typically involving contributions from Sales, Marketing, Product Development, Cloud Operations, Finance, Legal, and Professional Services

- Prioritize team responsibilities to meet deadlines

- Assist in keeping the proposal content library, Loopio, up-to-date

- Develop, edit, and revise proposals according to feedback

- Lead submission debrief calls to develop best practices and increase the team's knowledge and skills

- Prepare process, training, and policy documentation

- Mentor and ensure Proposal Writer training programs are achieved

- Maintain consistency in proposal writing by following company policies and guidelines

- Other duties as assigned

Required Skills and Experience:

- Bachelor's degree in Journalism, Communications, English, Business, or related fields is required

- 10-12 years of proposal writing experience

- 8-12 years of experience working in an environment where business is conducted in the English language, including verbal and written communications

- 2-4 years of experience using a proposal management platform such as Loopio or RFPIO

- 8+ years of technical writing experience, preferably while working in the software industry

- Advanced mastery of Microsoft Word, Excel, Adobe Acrobat, and SharePoint

- Salesforce experience and working in customer relationship portals is a plus

- 3-6 years of experience managing a proposal writing team

- Able to assert influence and work cross-functionally at all levels of the organization with exceptional interpersonal skills

- Able to manage and complete multiple projects and responsibilities concurrently

- Experience working on RFx's in the public sector is a plus

- Experience working in deadline-driven high-pressure environments, sometimes outside of standard business hours when needed

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