As a manager support company operations by maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and supervising staff. Improve day-to-day operation and revenue growth targets by keeping our company competitive and innovative.

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those plans to the upper management.

- Manage team resources in sales and operations by achieving growth and hitting sales targets

- Completes operational requirements by scheduling and assigning employees; following up on work results.

- Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.

- Own recruiting, objectives setting, coaching, performance monitoring of sales representatives and disciplining employees

- Present sales, revenue and expenses reports and realistic forecasts to the management team

- Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.

- Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

- Contributes to team effort by accomplishing related results as needed.

- End to End ownership of managing processes of Operations and Service Delivery.

Desired Skills and Experience:

- Excellent communication (Written & Oral) skills in English

- Ability to handle multiple teams and motivate a team

- An experienced manager with a proven record of successful and effective team management

- Ability to drive improvement and implement ideas though collaboration forums

- Proven track record of improving operational efficiencies

- High attention to details and ability multitask.

- Self-Motivated, willing to learn and adapt to new processes.

- 5-7 years of experience with minimum of 3-4 years of team handling.

Education: Minimum Post Graduate

- Salary: INR 5,00,000 - 7,00,000 P.A.

- Industry:IT /Digital Marketing/Sales

- Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

- Role Category:Operations

- Role: Sales and Operations Manager

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