Business Manager at Transition HRD Consultants
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Manager - MICE (6-14 yrs)
- Build account strategy & implement/develop the necessary sales actions to increase the key accounts revenue. Management of a personal portfolio of prospect & suspect Corporate & MICE accounts
- Responsible for developing new business opportunities and expand customer base in order to achieve sales target in a competitive environment.
- Implement and execute all sales objectives and action plans to reach and exceed set targets.
- Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the current clients.
- Maintain a strong pipeline of prospects and follow the sales process with the required rigour.
- Build relationships and manage suppliers and vendors to deliver value to customers and meet company revenue objectives.
- Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Personally lead Account Reviews with large customers.
- Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion.
- Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary.
- Responsibility for ensuring monthly, yearly sales statistics/forecasts and any other information as required in a timely manner
