Manager/Lead - Customer Success - BFS (6-15 yrs)
Responsibilities :
- Undertake key capability building and growth initiatives for the company to deliver best-in class Client programs.
- Manage end to end supply chains and derive rapid value delivery post corporate client conversion.
- Manage corporate client stakeholders and ensure quick program launch.
- Own SME client conversion, transaction volume and revenue targets
- Use analytical tools to monitor user growth, identify and solve key issues in user adoption.
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