AM - Key Account, Enterprise Business

Enterprise/Franchise business holds a prominent place in the current business and the future plans of the organizations. As an Enterprise/Franchise business manager, individual will be responsible for developing & managing all the accounts

Location : Bangalore

Salary : As per Industry Standards

Key Responsibilities :

- Design and implement sales strategies to onboard new clients and achieve sales targets as per the approved plan

- Introduce innovative measures to improve account wallet share by cross-selling and up-selling services across Markets

- Responsible for managing Account P&L

- Maintain good rapport with the key accounts and work on improving NPS scores

- Work with Service delivery and other functions to ensure committed service levels.

- Building relationship in key accounts and enabling senior level meetings

- Acquire a thorough understanding of key customer needs and requirements

- Work with product management team to expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

- Give presentation to customers on the concept notes, infrastructure strengths, solution strengths and product USPs.

- Pitch new technologies and existing data products to Carriers/Global enterprises to get new accounts, product penetration and order booking.

- Engage in technical round discussion and commercial negotiation on the proposed techno-commercial solution and handling technical objections and commercial clarifications.

Educational & Experience requirements:

- Proven experience as key account manager

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Preference will be given to the candidates with sales background

Key Personal Attributes :

- Good communication skills, reasoning, and analytical ability

- Must be collaborative in approach and a team player

- Very good at networking, negotiations and influencing

- Capability to understand the customer needs and strong business acumen

- Ability to handle large teams and handle multifunctional project.

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