The B2C Sales Manager will drive sales and revenue growth within the consumer market. This role focuses on identifying and converting leads, managing customer relationships, and achieving sales targets. The ideal candidate is a self-starter with a proven track record in B2C sales and a passion for delivering exceptional customer experiences.

Responsibilities:

- Develop effective sales strategies to achieve B2C sales targets and revenue goals.

- Identify, qualify, and convert leads into customers through various sales channels (e.g., phone, email, social media).

- Build and maintain strong relationships with customers to ensure satisfaction and repeat business.

- Conduct product presentations, demonstrations, and consultations with potential customers.

- Make target-based calls daily in order to convert leads

- Generate revenue by selling SkillzRevo's courses

- Achieve monthly targets by converting active leads

- Work in a high-pressure environment and meet given targets

- Liaise between the internal teams and Course team

- Assist with challenging client requests or issue escalations as needed

- Manage end-to-end B2C Sales

- Providing in-depth information to prospective users, including counselling through phone, email & chat

- Identifying references through the existing customer base to increase the sales pipeline

- Handle Objections and Price negotiations to generate Sales Revenue

- Track sales, maintain data and report daily

- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

- Negotiate and close sales deals, ensuring terms and conditions meet both company and customer requirements.

- Collaborate with marketing and product teams to develop promotional materials and campaigns that drive sales.

- Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement.

- Using CRM software, maintain accurate records of sales activities, customer interactions, and pipeline status.

- Prepare and present regular sales reports and forecasts to senior management.

- Continuously enhance product knowledge and stay updated on industry trends to effectively communicate value propositions to customers.

Requirements :

- Bachelor's degree in Business, Marketing, Sales, or a related field.

- Proven experience in B2C sales, with a track record of meeting or exceeding sales targets.

- Strong communication, negotiation, and presentation skills.

- Excellent customer service and relationship-building abilities.

- Ability to work independently and manage time effectively in a fast-paced environment.

- Proficiency in using CRM software and Microsoft Office Suite.

- Strong analytical and problem-solving skills.

- High level of motivation and a results-oriented mindset.

Preferred Qualifications:

- Experience in B2C Technical Program Sales

- Knowledge of digital marketing and e-commerce strategies.

- Familiarity with sales automation tools and technologies.

- Previous experience in a startup or high-growth environment.