Manager - Inside Sales - EdTech (10-12 yrs)
1. Team Leadership:
- Lead, mentor, and manage a team of inside sales executives to meet and exceed sales targets.
- Foster a high-performance culture focused on customer satisfaction and goal attainment.
2. Sales Strategy and Execution:
- Develop and implement effective sales strategies to capture and grow market share.
- Monitor and analyze team performance metrics, providing actionable insights for improvement.
3. Customer Relationship Management:
- Build strong, long-term customer relationships and ensure exceptional client satisfaction.
- Oversee the lead qualification process to ensure efficient sales conversions.
4. Operational Excellence:
- Establish and refine sales processes, tools, and workflows for maximum efficiency.
- Collaborate with marketing and product teams to align sales strategies with organizational goals.
5. Reporting and Analytics:
- Prepare regular sales reports and forecasts for senior management.
- Use data-driven insights to optimize sales performance and identify growth opportunities.
Qualifications and Skills:
- Experience: Minimum 10 years of experience in inside sales, with at least 5 years in a managerial role.
- Leadership: Proven ability to lead and motivate a diverse sales team.
- Analytical Skills: Strong aptitude for analyzing data and using it to drive decisions.
- Communication: Excellent verbal and written communication skills.
- CRM Proficiency: Hands-on experience with CRM tools (e.g., Salesforce, HubSpot).
- Domain Knowledge: Experience in the EdTech industry is highly preferred.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment.
