Business Support Manager at Snaphunt Pte. Ltd.
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Manager - Inside Sales - B2B Segment - IT SaaS (2-6 yrs)
- Work alongside & learn from best in class talent
- Strong opportunities to progress your career
- Fantastic work culture
We work strategically with leading Travel Technology Companies that provide solutions to travel businesses to be integrated with our products for Hotel and Room Mapping. Clients can start using the mapping services in a click by just signing up for them since it is pre-integrated with these technology platforms.
The Job
You will be responsible for :
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
- Identifying opportunities for new business development through following up on leads and conducting research on target clients.
- New business generation by meeting potential clients to understand needs and providing relevant solutions.
- Managing the sales process to close new business opportunities.
- Building strong relationships with the existing portfolio of clients.
- Meeting and exceeding weekly and monthly activity and revenue targets.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
Ideal Candidate :
- You have at least 2 years experience ideally in Inside Sales, B2B sales/ account management or CRM/Database Management within IT industry.
- You possess solid expertise in Direct Sales.
- Experience within would be a strong advantage.
- Experience within Healthcare would be a strong advantage.
- You have a proven track record of meeting/exceeding your targets.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You enjoy finding creative solutions to problems
- You are highly goal driven and work well in fast paced environments
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