Manager - Inside Sales (8-11 yrs)
- Communicating with clients to understand their needs and explain offering value
- Build and strengthen client relationships to achieve long-term partnerships
- Acting as a client advocate with a focus on improving the buyer experience
- Mapping and mining clients organisation
- Keeping accurate records pertaining to projects and account notes
- Maintaining updated knowledge of services and solutions
- Resolving complaints and preventing additional issues by improving processes
- Outcomes to be delivered by the position holder (mostly KPIs for the role and targets /goals)
- Develop client accounts to initiate and maintain favorable relationship with clients
- Ensure the timely and successful delivery of our solutions according to customer needs
- Developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders
- Deliver on agreed upon objectives like revenues, solutions, pilots etc.
- Handle inquiries and requests from customers and address their needs
- Maintaining relationships with existing client accounts
- Generate progress reports for clients and senior leaders within the organization
- Ability to build rapport and collaborate with others within the company and externally
- Proven domain knowledge
- Proven ability to manage multiple clients at a time while paying strict attention to detail
- Ability to prioritize among competing tasks Critical thinking and problem solving skills
- Keen attention to detail and adherence to deadlines
- Experience with business development
- Collaborating with internal departments to facilitate client need
fulfilment
- Serve as the main point of contact in all matters related to client concerns and needs
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Meet regularly with other team members to discuss progress and find new ways to improve business
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
